Terms and Conditions

Barbican Creative Hub is owned and operated by the University of Lincoln.
In this section, you’ll find information about our terms and conditions.
For the overall policies of the University of Lincoln, please see the University of Lincoln website.
This Agreement applies as between you, the User of this Website, and the University of Lincoln, owner(s) of this Website.
1.1 Definitions and Interpretation
In this Agreement, the following terms shall have the following meanings:
- Content – means any text, graphics, images, audio, video, software, data
compilations and any other form of information capable of being stored in a
computer that appears on or forms part of this Website. - University of Lincoln – means the University of Lincoln (University of Lincoln,
Brayford Pool, Lincoln LN6 7TS). - Service – means collectively any online facilities, tools, services or information
that the University of Lincoln makes available through the Website either now or
in the future. - System – means any online communications infrastructure that the University of
Lincoln makes available through the Website either now or in the future. This
includes, but is not limited to, web-based email, message boards, live chat
facilities and email links. - User / Users – means any third party that accesses the Website and is not
employed by the University of Lincoln and acting in the course of their
employment. - Website – means the website that you are currently using
(www.barbicancreativehub.com) and any sub-domains of this site unless
expressly excluded by their own terms and conditions
1.2 Intellectual Property
Subject to the exceptions in Clause 3 of these Terms and Conditions, all material
published on the Barbican Creative Hub website (unless stated otherwise), is the
property of the University of Lincoln and must not be copied or distributed for any
commercial purpose. This includes but is not limited to, the University of Lincoln’s and
Barbican Creative Hub’s logo, graphics, website design, and contents.
Subject to the exceptions in Clause 3 of these Terms and Conditions, The University of
Lincoln permits the taking of copies of material published on its web pages for personal
use only, in electronic or hard copy form, providing that the copyright notice, below, is
retained on each copy. Making alterations to any of the pages, or using content in any
other work or publication, other than for quotation purposes, will be a direct breach of
the University of Lincoln’s copyright and may result in civil action.
The University of Lincoln’s prior written permission must be obtained for any other use
of material contained in its web pages.
1.3 Third-Party Intellectual Property
Unless otherwise expressly indicated, all Intellectual Property rights including, but not
limited to, Copyright and Trademarks, in product images and descriptions belong to the
manufacturers or distributors of such products as may be applicable.
You may not reproduce, copy, distribute, store, or in any other fashion re-use such
material unless otherwise indicated on the Website or unless given express written
permission to do so by the relevant manufacturer or supplier.
1.4 Links to Other Websites
The University of Lincoln provides hypertext links to third-party websites not affiliated
with the University of Lincoln for the convenience of users only. By linking to these
websites, the University of Lincoln in no way endorses the contents, views, or
information held on such sites.
1.5 Privacy
Use of the Website is also governed by our Privacy Policy which is incorporated into
these terms and conditions by this reference. To view the Privacy Policy, please click the
link below.
Barbican Creative Hub Privacy Policy
University of Lincoln Privacy Policy
1.6 Disclaimers
Whilst every effort has been made to ensure that all graphical representations of
products and/or descriptions of services available from the University of Lincoln
correspond to the actual products and/or services, the University of Lincoln is not
responsible for any variations from these descriptions.
1.7 Availability of the Website
The Service is provided “as is” and on an “as available” basis. We give no warranty that
the Service will be free of defects and/or faults. To the maximum extent permitted by the
law, we provide no warranties (express or implied) of fitness for a particular purpose,
accuracy of information, compatibility, or satisfactory quality.
The University of Lincoln accepts no liability for any disruption or non-availability of the
Website resulting from external causes including, but not limited to, ISP equipment
failure, host equipment failure, communications network failure, power failure, natural
events, acts of war, or legal restrictions and censorship.
1.8 Limitation of Liability
To the fullest extent permitted by the law, the University of Lincoln nor any of its officers
or employees shall be liable for any loss, additional costs or damage howsoever arising,
suffered as a result of using the University of Lincoln’s website or hyperlinks provided to
third-party websites. Users should be aware that they use the Website and its Content
at their own risk.
1.9 Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions
thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly
stated otherwise.
1.10 Notices
All notices/communications shall be given to us either by post to our Premises (see
address above) or by email to info@barbicancreativehub.com Such notice will be
deemed received 3 days after posting if sent by first class post, the day of sending if the
email is received in full on a business day and on the next business day if the email is
sent on a weekend or public holiday.
1.11 Law and Jurisdiction
These terms and conditions and the relationship between you and the University of
Lincoln shall be governed by and construed in accordance with the Law of England and
Wales and the University of Lincoln and you agree to submit to the exclusive jurisdiction
of the Courts of England and Wales.
2.1 Ticket Exchange and Resale Policy
Once sold, tickets cannot be exchanged or refunded except as outlined below:
Please ensure all tickets purchased are correct at the time of booking.
In the event of an event being cancelled, then full refunds or credits will be offered to
those who purchased tickets, you will be able to request a refund up to 30 days from
when the event was scheduled to take place. Our liability shall be limited to the value of
the tickets purchased.
2.2 Rules of admission
- You need a valid ticket which must be produced on arrival to enter the venue,
- and at any other reasonable time if requested.
- The paper or electronic ticket remains the property of the University of Lincoln.
- Please check carefully the event, venue, date and time printed on the front of
your ticket as mistakes cannot always be rectified after the booking has been
confirmed. - We reserve the right to refuse admission in reasonable circumstances or to
request any ticket holder to leave the venue and take appropriate action to
enforce this right. - Your ticket can only be refunded in the case that the event is cancelled.
- In the event of a cancelled event, or an event that must be abandoned part way
through, we will not be liable for additional expenses incurred such as for travel
or accommodation. - Reselling your ticket for profit or commercial gain makes it void.
- At times, events may be filmed, sound recorded or photographed. Buying a ticket
affirms your consent to the filming, sound recording and/or photography of
yourself as an attendee and possible subsequent broadcasts/publication. - We cannot be held responsible for the loss or damage to your personal property
whilst at the venue.
2.3 Our liability
2.3.1 Our liability to you (whether in contract, tort (including negligence) or otherwise) is
limited to the purchase price of the Tickets you have purchased.
2.3.2 In the unfortunate event that an event must be cancelled or abandoned part way
through, we will not be liable for any accommodation, travel or other costs you incur.
2.3.3 We will not accept liability for any indirect, special or consequential losses,
including (for example) loss of profits, revenue, contracts, data or goodwill.
2.3.4 These terms of use do not affect your statutory rights as a consumer.
2.3.5 Nothing in these terms limits our liability for death or personal injury caused by
our negligence or for any other matter for which it would be illegal for us to limit, or
attempt to limit, our liability.
2.4 Written communications
Applicable laws require that some of the information or communications we send to
you should be in writing. When using our website, you accept that communication with
us will be mainly electronic. We will contact you by email or provide you with
information by posting notices on our website. For contractual purposes, you agree to
this electronic means of communication and you acknowledge that all contracts,
notices, information and other communications that we provide to you electronically
comply with any legal requirement that such communications be in writing. This section
does not affect your statutory rights.
2.5 Notices
All notices given by you to us must be given to the University of Lincoln at University of
Lincoln, Brayford Pool, Lincoln LN6 7TS or by email to info@barbicancreativehub.com
We may give notice to you at either the email or postal address you provide to us when
placing an order. Notice will be deemed received and properly served immediately
when posted on our website, 24 hours after an email is sent, or three days after the date
of posting of any letter. In proving the service of any notice, it will be sufficient to prove,
in the case of a letter, that such letter was properly addressed, stamped and placed in
the post and, in the case of an email that such email was sent to the specified email
address of the addressee.
2.6 Events outside our control
2.6.1 We will not be liable or responsible for any failure to perform, or delay in
performance of, any of our obligations that is caused by events outside our reasonable
control (Force Majeure Event).
2.6.2 A Force Majeure Event includes any act, event, omission or accident beyond our
reasonable control and includes (as well as others) such things as: terrorist attack, fire,
flood or natural disaster, epidemics, impossibility of the use of means of public or
private transport, or public or private telecommunications networks or the threat of any
of these things.
2.6.3 If a Force Majeure Event occurs, we may have to cancel an event or abandon it
part way through and our obligations to you are deemed to be suspended for the period
that the Force Majeure Event continues. We will use our reasonable endeavours to bring
the Force Majeure Event to a close or to find a solution by which our obligations may be
performed despite the Force Majeure Event.
2.7 Other Matters
2.7.1 We may transfer, assign, charge, sub-contract or otherwise dispose of any
Contract at any time, but you may not do so without our prior written consent.
2.7.2 If we fail to exercise any of our rights under any Contract, this will not amount to a
waiver by us of those rights.
2.7.3 If any part of these terms or of any Contract is unenforceable, this will not affect
the enforceability of any other part.
2.7.4 We intend to rely upon these terms and any document expressly referred to in
them in relation to the subject matter of any Contract.
2.7.5 Part 2 and Part 3 of these terms, together with any document referred to in these
terms, constitute the whole agreement between you and us.
2.8 Changes
2.8.1 We may revise these terms of use at any time by amending this page. You should
check this page from time to time to take notice of any changes we have made, as they
are binding on you.
2.8.2 Any Contract will be subject to the terms in force at the time that you order Tickets
from us, unless any change to these terms is required to be made by law or
governmental authority (in which case it may apply to orders previously placed by you).
2.9 Law & jurisdiction
These terms and Contracts for the purchase of Tickets through our website will be
governed by English law. Any dispute over, or claims arising from, these terms or any
Contracts will be subject to the exclusive jurisdiction of the English courts, although we
retain the right to bring proceedings against you for breaking these terms or any
Contract in your country of residence or any other relevant country.
3.1 Information about purchasing tickets from a University of Lincoln website through our third-party systems, Nexudus and Spektrix.
3.1.1 The website at www.barbicancreativehub.com (our website) is owned and
operated by the University of Lincoln.
3.1.2 This page and any documents referred to on it tell you the terms and conditions on
which we supply tickets or other items to you from our website. Please read these terms
carefully before ordering any Tickets or other items from our website.
3.1.3 By carrying out any transaction on our website, you are deemed to accept these
terms. If you do not accept the terms, then you should not continue with your purchase
from our website.
3.2 Payment details, prices & delivery
3.2.1 The price of any Tickets will be as quoted on our website, except in cases of
obvious error.
3.2.2 The price shown for each event or item will specify if VAT is included (if
applicable).
3.2.3 If you are under 18 years old you may purchase Tickets only with the involvement
of your parent or guardian.
3.2.4 Payment for all tickets must be by credit or debit card. We accept all major credit
and debit cards, except for Diners Club International and American Express. We will not
charge your credit or debit card until we confirm your order.
3.2.5 We will not accept any responsibility for tickets that are mislaid.
3.3. How the contract is formed between you and us
3.3.1 After placing an order, you will receive an email from us acknowledging that we
have received your order and confirming whether we can accept that order. The contract
between us (Contract) will be formed when we send you this acknowledgment email
which confirms our acceptance of your offer to purchase the Tickets.
3.3.2 The Contract will relate only to those Tickets indicated in the acknowledgement
email. We will not be obliged to supply any other Tickets which may have been part of
your order until the acceptance of your order for those tickets has been confirmed in a
separate acknowledgement email.
3.4 Links & disclaimer
We may provide links on our website to the websites of other companies, whether
affiliated with us or not. We cannot accept any liability for tickets you purchase from
third-party companies to whose websites we have provided a link on our website. This
disclaimer does not affect your statutory rights against the seller. We will notify you
when a third party is involved in a transaction, and we may disclose your customer
information related to that transaction to the third-party seller for the transaction to
proceed.
